Starting Therapy

Grab a cup of tea. Make yourself comfortable. I’m so glad you’re here.

I know reaching out for help isn’t easy. I hope the following information will answer some of your most pressing questions and put your mind at ease.

Virtual therapy from wherever you are in Ontario

I am so pleased to offer 60 minute video and telephone therapy sessions in my part-time practice for adults residing in Ontario, Canada.

The first step is to book a free (and obligation free) 30 minute Discovery Call. This phone consultation will allow us to learn a bit about one another, speak about what therapy might be like for you, and allow me to answer any questions you might have.

Convenient Online Booking

I use Jane App, a secure online portal, compliant with provincial and federal laws governing the use and storage of personal health information.

You can view my availability and book, cancel or reschedule your appointments at any time by visiting:

The below video walks you through how to join an online appointment. It’s even easier than it sounds!


My hourly rate $140 CAD and my promise to you is that I will value your time and investment.

Payment is required at the end of each session and can be made using credit card through Jane or e-transfer through your online bank. You will receive an itemized receipt by email after each payment. You will have the option of keeping your credit card on file for convenience.


Many extended health insurance plans cover Registered Social Workers (RSWs) and social workers with a Masters of Social (MSW). I fall under both of these categories.

It’s important for you to check directly with your insurance provider to understand the benefits that are covered under your individual plan. You’ll want to ask three questions:

1) how much coverage do I have for the cost of counselling services this year?

2) What kind of clinician is covered under counselling? Ex. RSW, MSW etc.

3) Is this coverage shared with any other providers/services?

I am able to direct bill to your insurance if your plan is with Greenshield Canada. You will be responsible for covering the cost of the co-pay, if there is one. I’m working on expanding the list of insurance providers I work with.

TIP: If you do not have insurance you can submit your therapy receipts as a medical expense on your personal income tax.

Cancellations and Appointment Changes

You can opt in to recieve email or text appointment reminders before every session. You also have the ability to reschedule your upcoming appointments online.

I don’t charge a fee for cancellations and understand that, despite our best intentions, the unforeseen can happen. All I ask is that you provide me with as much notice as you can.


In this section you will find copies of the forms I will ask you to fill out through the client portal. These are provided for you to read through in advance if you wish to.


An arial view of an open laptop sitting on a coffee table. A filled cup of tea sits to the right and a candle and crystal sit on the left.

Frequently Asked Questions

What happens in a first session?

First sessions can be nerve wracking, I know because I’ve been there. But my hope is these Q&A’s will make it easier! When we meet for our first session together I will go over some of my policies including confidentiality and obtain your information and informed consent to go ahead with our session. I have included links to these forms in the policy section above in case you would like to review them prior to our first meeting.

We will spend the majority of the first session getting to know each other better. I will ask you some questions but mostly it will be a conversation centred on you – what’s been going on for you lately and what you’re hoping to get out of therapy.

We will also discuss how often you’d like to meet and I will answer any question that you have.

Before you know it the time will have passed and you’ll have a number of things to reflect on and perhaps some homework or resources to read and implement.

How does video therapy work?

The service I use for video (sometimes referred to as virtual) sessions is compliant with Canadian and Ontario privacy laws (PHIPA and PIPEDA) and can be easily accessed by clicking a link I will send to your email. This will open up our video session in your web browser and there is no need to download any systems on your computer. The best browser to use with the video service is Chrome.

Is video therapy as effective as in-person sessions?

There are many clinicians who have been using only virtual therapy for decades. What I also like about video therapy is it gives you the flexibility to choose where you would like to speak with me from – it could be from your couch, your bedroom or a quiet space in a park. It’s also an important social distancing measure we can put in place during the time of COVID-19.

Do you have any tips for virtual therapy?

You can access video therapy from your computer, smartphone or tablet depending on your comfort. If you’re having trouble with your internet speed, using an Ethernet cable to connect your computer directly to your modem may be helpful. However, for most internet connections wifi will work just fine.

You can click here to read about how to test your video before your session.

Regardless of if you opt for video or phone sessions, it will be important for you to think about where you plan to be during session and who may be in earshot. If you’re comfortable, having a conversation with your family or roommates about your need for quiet or to be alone during the session might be helpful. Wearing headphones is also a good practice to give yourself more privacy.

How long should I come to therapy? And how often?

This is a very individual question, as each of our needs, preferences and goals are different.

As an example, someone who is coming to therapy to work through a very specific problem such as “I need to make a decision about X” may only want a few sessions to help them work their answer. Whereas someone who has a less concrete issue or who has a long history of struggling with the problem may feel they need more sessions to get them where they’d like to go.

Some people like to have sessions every week, particularly if they are going through a more pressing issue, while others prefer to spread out their sessions to twice a month. Finances play a role in these decisions as well.

I have experience providing both brief, short term counselling and longer term psychotherapy – we can decide together which approach best fits your needs when we have our Meet & Greet. I think it’s very important to have ongoing discussion about the length of therapy and you can expect me to check in with you often, but please also feel free to ask me as well.

Do you work with everyone?

Sometimes a client and therapist are not the right fit for therapy together. This is a natural and normal part of therapy. Sometimes this happens because your needs, preferences or goals are beyond the scope of my practice or do not align with my specialties. Other times it may be that our styles or personalities do not match or you are looking for a service I do not offer (family therapy, for example). If this happens I will be more than happy to refer you to the network of therapists I am associated with. Most importantly, I want you to know I am always open to a conversation about this.

What types of therapy do you practice?

I use a combination of the following: cognitive behavioural, mindfulness and mindful self compassion, attachment focused, dialectical behavioural skills, solution focused, acceptance and commitment, narrative, existential and somatic.

If you’d like to learn more about me and my approach to therapy then visit my about page.